baji ap Privacy Policy

baji ap places the highest priority on user privacy. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal information of users on our platform. By creating an account or continuing to use our services on this platform, you are considered to have given your consent to the terms of this Policy.

This Policy should be read together with our Terms and Conditions, which set out the overall framework for using the platform. In the event of any conflict, the provisions of this Privacy Policy will take precedence.

baji ap is intended only for individuals aged 21 or older. This platform does not aim to collect information from minors. If we receive any information belonging to a minor, it will be deleted immediately.

Collecting certain personal information is necessary to manage accounts, process transactions, and maintain security on baji ap. We collect only the information required to operate our services properly.

2.1 Registration and Identity Verification Information

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form — never readable in plain text)
• National ID or passport number (when identity verification is required)
• Address details

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, Upay, or bank account number (partial, for security purposes)
• Deposit and withdrawal transaction history
• Account balance and bonus credits

2.3 Usage Information

• Login time, device type, IP address, and browser information
• Game play history, bet amounts, and session duration
• Navigation patterns and click data on the platform
• Customer support communication records

2.4 Automatically Collected Information

Our servers automatically log certain technical information — such as access time, page URL, referrer URL, and device operating system. This information is primarily used to monitor site performance and manage security.

baji ap uses collected information only for the following legitimate purposes:

3.1 Account Management

Information is used to create, verify, and maintain your account. Device and location data are analysed to ensure login security and prevent unauthorised access.

3.2 Financial Transaction Processing

Payment information is used to complete deposits and withdrawals successfully and to prevent fraud. For minimum ৳100 deposits and minimum ৳1,000 withdrawals, verifying the authenticity of the associated account is essential.

3.3 Customer Support

Your account information and communication history are used to provide 24/7 live chat and email support. This makes it easier to identify issues quickly and provide appropriate assistance.

3.4 Responsible Gaming Monitoring

Gaming behaviour is analysed in accordance with our Responsible Gaming guidelines. If we detect unusual betting patterns or signs of excessive use, we may reach out to the user.

3.5 Compliance with Legal Obligations

Information may be retained to comply with applicable laws and regulations, to resolve disputes, and to prevent fraudulent activity.

baji ap does not sell your personal information to third parties for commercial purposes. However, limited information sharing may be necessary in certain specific circumstances.

4.1 Service Providers

Minimum necessary information may be shared with trusted third-party service providers for payment processing, identity verification, cybersecurity, and technical infrastructure management. These providers operate under strict confidentiality agreements.

4.2 Game and Technology Providers

To keep game services running — session data may be transmitted to the servers of various game providers including Evolution, Pragmatic Play Live, JILI, PG Soft, and Spribe. This data is used solely for operating the games.

4.3 Legal Requirements

Disclosure of information to authorities may be required due to court orders, government investigations, or legal obligations. Any such disclosure will always be made within the bounds of the law and limited to the minimum necessary.

4.4 Asset Transfers

In the event of a business merger or acquisition, user information may form part of the transferred assets. However, the new management will also be required to adhere to the same privacy standards.

baji ap uses industry-standard technology to protect user data. We acknowledge, however, that no data transmission over the internet is entirely without risk.

5.1 Encryption

All data transmissions are encrypted using SSL (Secure Socket Layer) technology. Passwords and sensitive financial information are stored in encrypted form.

5.2 Access Controls

Access to personal information is restricted to staff in specific roles only. Every access is logged and regularly audited.

5.3 Data Retention Period

Information is retained for as long as the account is active and as required by legal obligations. Once an account is closed, information will be deleted or anonymised after the applicable legal retention period has expired.

5.4 Security Breaches

In the event of a security breach, we will notify affected users as quickly as possible and take the necessary steps to minimise damage.

baji ap uses cookies and similar technologies to improve platform functionality and personalise the user experience.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security, and keep the platform's core functions running. Disabling them will prevent the platform from working properly.

6.2 Analytical Cookies

These cookies are used to understand which parts of the site users visit most. The collected data is analysed in aggregate — not at an individual level.

6.3 Cookie Management

You can accept or reject cookies from your browser settings. However, disabling essential cookies may limit certain features.

baji ap users have the following rights regarding their personal information. To exercise these rights, please contact our customer support team.

7.1 Right of Access

You may request a copy of the personal information we hold about you. We will provide it within a reasonable timeframe.

7.2 Right to Rectification

If your information contains any errors or is incomplete, you may request that it be corrected. We will update it after appropriate verification.

7.3 Right to Erasure

You may request the deletion of information that is no longer necessary beyond legal obligations. However, information related to ongoing legal or financial matters may not be immediately deletable.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes. baji ap will review your objection and make a reasonable decision.

As baji ap is an international platform, information may in some cases be processed or stored on servers located outside Bangladesh. Appropriate contractual arrangements are in place to ensure the security of information in any international transfer.

All international service providers associated with us are required to comply with strict data protection standards. If you would like to know more about this, you can read about the company's background and policies on our About Us page.

baji ap reserves the right to amend this Privacy Policy at any time. Users will be notified of significant changes via their registered mobile number or email.

Continuing to use the platform after any changes will be taken as your agreement to the revised Policy. We therefore recommend visiting this page regularly to review any updates.

If you have questions about this Policy or the use of the platform, you will also find answers to many common questions in our FAQ section — Frequently Asked Questions provides answers to common queries in plain language.

If you have any questions, concerns, or information requests regarding this Privacy Policy, please get in touch with us. Our customer support team is available in both Bengali and English, 24 hours a day, 7 days a week.